YOUR PRIVACY
Privacy Policy
The Robinson Ranch respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain information when you visit our website, contact us, reserve a beef or pork share, make a purchase, join a waitlist, inquire about carrying our products, subscribe to communications, or otherwise interact with The Robinson Ranch.
Last Updated: August 2026
1. About This Privacy Policy
This Privacy Policy applies to information collected through The Robinson Ranch website, forms, reservation and ordering processes, customer communications, and other interactions with us.
References to “The Robinson Ranch,” “the Ranch,” “we,” “us,” or “our” refer to The Robinson Ranch.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
2. Information We May Collect
The information we collect depends on how you interact with The Robinson Ranch.
Contact Information
We may collect information such as:
- your name;
- email address;
- telephone number;
- mailing or billing address;
- city, state, and ZIP code; and
- other contact information you voluntarily provide.
Reservation & Order Information
When you reserve or purchase a product, we may collect information including:
- the type of beef or pork share selected;
- share size;
- reservation information;
- deposit and payment status;
- processing or pickup information;
- butcher coordination information;
- preferences related to your order;
- transaction history; and
- communications relating to your reservation or purchase.
Payment Information
When you make a payment, payment information may be collected and processed by third-party payment service providers acting on our behalf.
Depending on the payment method used, The Robinson Ranch may receive transaction details such as payment status, amount, date, transaction identifier, and limited payment-method information.
We do not require access to your complete payment-card number in order to manage your reservation or customer relationship when payment information is processed by an authorized payment provider.
Business & Retail Partner Information
If you inquire about carrying Robinson Ranch products, we may collect information such as:
- business name;
- contact person's name;
- business email address;
- telephone number;
- business location;
- business type;
- products of interest; and
- information included in your inquiry.
Newsletter, Waitlist & Product Interest Information
If you join a newsletter, product waitlist, retail-interest list, availability list, or similar program, we may collect your name, email address, telephone number, product interests, location, and communication preferences.
Information You Provide in Communications
If you call, email, text, submit a website form, send us a message, or otherwise communicate with us, we may retain the information contained in that communication as reasonably necessary to respond, provide service, maintain records, and manage our relationship with you.
3. Information Collected Automatically
When you use our website, certain information may be collected automatically through cookies and similar technologies.
This may include:
- IP address;
- browser type;
- device type;
- operating system;
- approximate geographic region;
- referring website or source;
- pages viewed;
- links clicked;
- date and time of visits;
- website interactions; and
- other technical or usage information.
We may use this information to operate the website, understand how visitors use it, improve website performance, identify technical problems, measure marketing effectiveness, and improve the customer experience.
4. Cookies & Similar Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used for purposes including:
- maintaining website functionality;
- remembering preferences;
- improving site performance;
- understanding website traffic;
- measuring interactions and conversions;
- preventing fraud or misuse; and
- evaluating marketing effectiveness.
Some cookies may be placed by service providers that help us operate, analyze, secure, or improve the website.
You may be able to control cookies through your browser settings or other privacy controls. Disabling certain cookies may affect some website functions.
Where applicable law requires additional consent or choices regarding particular categories of cookies or tracking technologies, we will provide those choices as required.
5. How We Use Personal Information
The Robinson Ranch may use information we collect to:
- respond to inquiries;
- process beef and pork share reservations;
-process deposits and payments;
- coordinate customer orders;
- communicate processing information;
- coordinate with designated butcher or processing partners;
- calculate and communicate balances;
- provide receipts and payment confirmations;
- provide pickup information;
- provide customer service;
- manage product availability and waitlists;
- communicate about products or services you requested;
- respond to retailer, grocer, butcher, restaurant, or wholesale inquiries;
- manage retail and business partnerships;
- send newsletters or marketing communications when permitted;
- maintain communication preferences and consent records;
- operate, maintain, secure, and improve our website;
- understand website usage;
- prevent fraud, misuse, or security incidents;
- maintain appropriate business and transaction records;
- comply with legal, tax, regulatory, accounting, or reporting obligations; and
- protect the rights, property, safety, and operations of The Robinson Ranch, our customers, and others.
We may also use information for another purpose disclosed to you at the time the information is collected or with your consent.
6. Beef & Pork Share Coordination
Purchasing farm-direct meat may require coordination among the customer, The Robinson Ranch, and an independent butcher or processing partner.
When reasonably necessary to fulfill your reservation, we may provide an applicable processing partner with information necessary to coordinate your order.
This may include information such as:
- your name;
- telephone number;
- email address;
- share type;
- processing or reservation information; and
- other information reasonably necessary to coordinate cutting instructions, processing, or pickup.
We provide only the information reasonably necessary for the applicable purpose.
Independent processors and butcher shops may maintain their own privacy practices and policies.
7. How We May Disclose Information
We may disclose personal information in the circumstances described below.
Service Providers
We may provide information to trusted companies or individuals that perform services on our behalf, such as:
- website operation and hosting;
- form and customer inquiry management;
- payment processing;
- email delivery;
- text-message delivery;
- telephone communications;
- data storage;
- analytics;
- website security;
- accounting;
- professional services; and
- other operational support.
These providers may access information only as reasonably necessary to perform services for The Robinson Ranch or as otherwise permitted by law.
Butchers & Processing Partners
We may provide information to a designated butcher or processor when reasonably necessary to fulfill an order, coordinate processing, obtain cut instructions, communicate pickup information, or otherwise complete a customer's reservation
Legal & Safety Reasons
We may disclose information if we reasonably believe disclosure is necessary to:
- comply with applicable law;
- respond to lawful legal process;
- protect our legal rights;
- investigate suspected fraud or misuse;
- protect the safety of customers or others; or
- protect The Robinson Ranch, its property, website, or operations.
Business Transactions
If The Robinson Ranch is involved in a merger, acquisition, financing, restructuring, transfer, sale, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law.
At Your Direction
We may disclose information when you request, authorize, or direct us to do so.
8. We Do Not Sell Personal Information
The Robinson Ranch does not sell your personal information for monetary compensation.
We also do not provide personal information to unrelated third parties for their own independent marketing or promotional use except where you expressly direct or authorize us to do so.
Information may still be provided to service providers and other parties when reasonably necessary to operate our business, fulfill transactions, provide requested services, or comply with applicable law as described in this Privacy Policy.
9. Mobile Information & Text Messaging Privacy
Protecting information provided for text-message communications is important to The Robinson Ranch.
Mobile phone numbers, text-message opt-in information, and text-message consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may provide limited mobile information to service providers that help us deliver, manage, secure, or support requested communications, but only as reasonably necessary to provide those services on our behalf.
We may also disclose information when required by law or when necessary to protect our rights, safety, customers, or operations.
Consent to receive marketing text messages is not a condition of purchasing goods or services from The Robinson Ranch.
Message frequency varies. Message and data rates may apply.
You may revoke consent to receive text messages at any time using any reasonable method, including replying:
STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to an incoming message.
For assistance, you may reply HELP or contact The Robinson Ranch directly.
After an opt-out request, you may receive a non-promotional confirmation that your request has been received.
Additional text-message terms are available in our Terms & Conditions.
10. Email Communications
If you provide your email address in connection with an inquiry, reservation, purchase, waitlist, or customer-service request, we may use it to communicate with you regarding that interaction.
Transactional emails may include:
- inquiry responses;
- reservation confirmations;
- receipts;
- payment notices;
- processing information;
- balance information;
- pickup instructions; and
- customer-service communications.
If you separately subscribe to promotional communications, we may also send information about:
- share availability;
- upcoming reservation cycles;
- Ranch products;
- new products;
- local availability;
- special announcements;
- retail locations;
- events; and
- other Robinson Ranch news.
You may unsubscribe from promotional emails using the unsubscribe option included in applicable emails or by contacting us.
An unsubscribe request from marketing emails does not necessarily prevent us from sending non-promotional messages reasonably necessary to administer an active reservation, payment, purchase, or customer-service request.
11. Transactional Communications
Information provided during a reservation, purchase, or inquiry may be used to communicate information reasonably related to that transaction.
For example, communications may include:
- confirmation that we received your reservation;
- deposit or payment confirmations;
- processing updates;
- requests relating to cut instructions;
- hanging-weight information;
- remaining-balance notices;
- payment reminders;
- order-status updates; and
- pickup instructions.
Transactional communications are different from general promotional communications.
Where applicable, we maintain communication preferences and honor requests to stop communications in accordance with applicable law.
13. Social Media
The Robinson Ranch may maintain pages or profiles on social media platforms.
If you interact with us through a social-media platform, that platform may collect information according to its own privacy policy.
Information you choose to make public through comments, posts, reviews, tags, or other public interactions may be visible to other users.
We encourage you to review the privacy settings and policies of the social-media services you use.
14. Third-Party Websites & Services
Our website may include links to:
- butcher or processing partners;
- retail partners;
- maps;
- social-media platforms;
- payment services;
- other businesses; and
- third-party websites or services.
The Robinson Ranch does not control the privacy practices of independent third parties.
When you leave our website or interact directly with another company's service, that company's privacy policy may apply.
15. Data Retention
We retain personal information only as long as reasonably necessary for the purposes for which it was collected and for legitimate business, accounting, tax, transaction, customer service, fraud prevention, record-keeping, dispute resolution, and legal purposes.
Different categories of information may be retained for different periods.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our business practices and applicable law.
16. Data Security
The Robinson Ranch takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, communication system, or method of electronic storage can be guaranteed to be completely secure.
We therefore cannot guarantee absolute security of information transmitted or stored electronically.
Customers should also take reasonable precautions to protect their own devices, passwords, accounts, and communications.
17. Your Privacy Choices
Depending on your interaction with us and applicable law, you may have choices concerning your personal information.
You may contact us to request that we:
- update or correct certain personal information;
- provide information about personal data associated with you;
- delete certain information when appropriate;
- update your contact information;
- change communication preferences; or
- stop sending applicable marketing communications.
Some information may need to be retained to complete an active transaction or comply with legal, accounting, tax, fraud-prevention, dispute-resolution, or recordkeeping requirements.
We may need to verify your identity before completing certain privacy requests.
18. State Privacy Rights
Residents of certain states may have additional privacy rights under applicable state law.
Depending on the law and whether it applies to The Robinson Ranch, those rights may include the ability to request access to, correction of, or deletion of certain personal information, or to request information regarding certain uses or disclosures.
If you believe a state privacy law provides you with additional rights, you may contact us using the information below.
We will respond to applicable requests as required by law.
19. Browser Privacy Signals
Some browsers and devices provide privacy controls or preference signals relating to tracking or certain uses of personal information.
Because these technologies and legal requirements continue to evolve, our response to a particular signal may depend on the technology involved and applicable law.
Where applicable law requires us to recognize a qualifying browser-based privacy preference signal, we will handle the signal as required.
20. Children's Privacy
The Robinson Ranch website, reservation process, and purchasing services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly seek to collect personal information directly from children under 13 through our website.
If we learn that personal information from a child under 13 has been collected in circumstances requiring deletion, we will take reasonable steps to delete it.
Parents or legal guardians who believe a child has provided personal information to us may contact The Robinson Ranch.
21. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, products, communications practices, technology, or legal requirements.
When we update this Privacy Policy, we will post the revised version on this page and update the Last Updated date.
We encourage visitors to review this Privacy Policy periodically.
22. Terms & Conditions
Use of this website and purchases or reservations made through The Robinson Ranch are also subject to our Terms & Conditions.
Please review them at:
23. Contact The Robinson Ranch
Questions about this Privacy Policy, communication preferences, or personal information may be directed to:
The Robinson Ranch
9775 Haines Road
Waynesville, Ohio 45068
United States
Phone: 937-371-3856
Email: [email protected]
Have a Privacy Question?
If you have questions about how your information is collected or used, or would like to update your communication preferences, contact The Robinson Ranch, and we will be happy to help.
COMMON QUESTIONS
Questions About Buying Beef and Pork From The Robinson Ranch
Buying meat directly from a local farm can feel unfamiliar the first time. These answers explain the basics of reserving a share, customizing your cuts, understanding hanging weight and finding individual Robinson Ranch products locally.
What meat shares does The Robinson Ranch offer?
The Robinson Ranch offers quarter, half and whole beef shares, along with half and whole hog shares. Availability may vary based on current reservations and butcher processing schedules.
How much is the deposit to reserve a beef or pork share from The Robinson Ranch?
A $250 deposit is required to reserve a beef share, and a $250 deposit is required to reserve a pork share from The Robinson Ranch. If you reserve both beef and pork, the total deposit is $500. Your deposit is applied toward your final balance with The Robinson Ranch. Final meat pricing is based on hanging weight, and butcher processing fees are separate.
What does hanging weight mean?
Hanging weight is the weight of the animal after initial processing but before the meat is cut, trimmed and packaged. Your final take-home weight will be lower than the hanging weight.
Are butcher processing fees included in the listed price?
No. The listed farm price is based on hanging weight. Butcher processing, smoking, curing and specialty options are separate and may vary based on your cutting instructions.
Can I choose how my beef or pork is cut?
Yes. Share customers can select from available options such as steak thickness, roast sizes, ground meat packaging and certain pork selections, including bacon, ham and sausage.
Where is The Robinson Ranch located?
The Robinson Ranch is located in Waynesville, Ohio, and serves families throughout Dayton, Cincinnati and surrounding Southwest Ohio communities.
Where do I pick up my finished meat?
Pickup instructions depend on the butcher handling your order. You will receive the location, payment details and pickup information once processing is complete.
How much freezer space do I need?
Freezer space depends on the size of your share and the cuts you choose. A quarter beef requires less space than a half or whole beef, while a half hog generally requires less room than a whole hog.
Can I buy Robinson Ranch meat without purchasing a full share?
Yes. Participating local butcher shops and retail partners may carry individual cuts such as steaks, ground beef, roasts, pork chops, bacon and sausage. Inventory varies by location.
Do you sell smoker wood and firewood?
Yes. The Robinson family also offers kiln-dried smoker wood and local firewood through Kiln Dried Wood Company. Smoker wood is a natural pairing with Robinson Ranch beef and pork, while kiln-dried firewood is available for fireplaces, fire pits, and outdoor use. Availability and pickup options may vary.
Can I add smoker wood or firewood when I reserve a beef or pork share?
Yes. Customers reserving Robinson Ranch beef or pork can also shop kiln-dried smoker wood or local firewood. Smoker wood is especially popular for brisket, ribs, steaks, pork, and other low-and-slow cooks. Wood purchases are separate from your meat-share deposit and final farm balance.
How long does the process take?
Timing depends on the reservation schedule, butcher availability and the type of share ordered. You will receive updates as your order moves through processing.
Do I need to know all of my cuts before reserving?
No. You can reserve first, and the butcher will guide you through the available cutting and packaging options when it is time to complete your instructions.
How do I reserve a beef or pork share?
Visit the Reserve Your Share page, choose your share type, complete the form and submit the $250 deposit. The Robinson Ranch will then confirm your reservation and next steps.
The Robinson Ranch
Locally raised beef, pork, and farm products from our family farm to yours.
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Copyright 2016-2026. The Robinson Ranch. All Rights Reserved.